The vendor behind the state’s TNReady test system has responded to the state’s scathing audit.
The Tennessee Comptroller’s office released its findings back in December , saying the test was, "plagued with numerous issues including login delays, slow servers and software bugs."
The controversial assessment test left teachers frustrated, students confused and parents angered.
On Thursday, the test’s vendor – Questar Assessment, Inc. – responded to the audit.
Questar Assessment Chief Operating Officer Brad Baumgartner said because Questar had never experienced an issue of this magnitude, they had not developed appropriate outbound communication channels that would have better informed state and district staff. He said these channels are now in place, thanks to the work of the Tennessee Department of Education and Questar.
As TNReady testing began on April 16 , numerous issues were reported with the test, including the inability for students to be able to login or to save their tests. The problems continued through the end of the month.
As a result, state officials have said they have begun the search for a new vendor for the 2019-2020 school year.